We’re Here to Help

Have a question about your North Mountain tonneau cover? Need installation support? Our team is ready to assist you.

Welcome to North Mountain Support

At North Mountain, we know your truck bed cover is more than just an accessory — it’s protection for your gear, your livelihood, and your peace of mind. That’s why our support team is dedicated to making sure every customer gets the help they need, when they need it.

Whether you’re choosing your first tonneau cover, need help with installation, or have questions about replacement parts, we’re here for you. Our team knows these covers inside and out because we build them, test them, and stand behind them.

Reach out using the form below, give us a call, or send an email. We typically respond within one business day, and we won’t rest until your question is answered.

Get In Touch

Headquarters

North Mountain Tonneau Cover
3847 Industrial Parkway
Suite 210
Denver, CO 80239
United States

Response Time

Our support team typically responds to all inquiries within 1 business day. During peak seasons, please allow up to 2 business days.

Support Hours

Monday – Friday: 8:00 AM – 6:00 PM MT
Saturday: 9:00 AM – 3:00 PM MT
Sunday: Closed

Send Us a Message

Fill out the form below and our team will get back to you as soon as possible. Please include your truck make, model, and year if you’re asking about fitment.

    Frequently Asked Questions

    Each North Mountain tonneau cover product page lists compatible truck makes, models, and bed sizes. You’ll need to know your truck’s year, make, model, and bed length (usually 5.5′, 6.5′, or 8′). If you’re unsure about your bed size, measure from the inside of the bulkhead to the inside of the tailgate. Our team can help verify fitment — just email us your truck details.

    Absolutely. Our soft roll-up and tri-fold tonneau covers are designed for easy DIY installation with no drilling required. Most customers complete installation in 15-30 minutes using basic hand tools. Every cover includes detailed installation instructions, and we’re always available if you need help troubleshooting during the process.

    North Mountain tonneau covers come with a 3-year limited warranty covering defects in materials and workmanship. This includes the cover material, frame components, and all hardware. Normal wear and tear, improper installation, and damage from accidents or misuse are not covered. Contact us with your proof of purchase if you need warranty service.

    Yes. We stock replacement parts for all current and many discontinued North Mountain models. This includes clamps, latches, buckles, straps, and rail seals. Visit our Replacement Parts section or contact us with your cover model and the part you need. We’ll make sure you get the right component.

    Orders placed through our authorized retailers typically ship within 1-2 business days via standard ground shipping, with delivery in 3-7 business days depending on your location. Expedited shipping options are available at checkout. During peak seasons (spring and fall), please allow an additional 1-2 days for processing.

    Ready to Protect Your Truck Bed?

    Explore our full line of soft roll-up and tri-fold tonneau covers built for durability and easy access.

    Shop North Mountain Covers